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FAQ

Have questions?
Read below for the answers

Can I request a vehicle that is not listed on the website?

Of course! Please feel free to let us know what you are looking for. Our staff will do their best to find the most suitable vehicle for your request.

What payment methods are available? (Bank Transfer / L/C, etc.)

We kindly ask you to make the payment by bank transfer within one week after the invoice is issued.

※ If payment is not received within one week after the invoice is issued, the transaction may be considered invalid.

※ All bank transfer fees must be borne entirely by the customer.

※ Please confirm the transfer fees with your bank before concluding a purchase contract with our staff.

How long does shipping usually take?

On average, it takes about two months from purchase to delivery. For example, shipping from Japan to New Zealand takes approximately:

  • 20 days to Auckland
  • 24 days to Wellington
  • 25 days to Christchurch

Please check the shipping schedule for further details.

Can individuals create an account?

Yes, both individuals and companies can create an account.