Privacy Policy

Last updated: October 3, 2025

Car Plus Co., Ltd. (hereinafter referred to as "the Company") strongly recognizes that the proper protection and management of personal information of customers, business partners, employees, and other related parties who use our website is an important responsibility in our business activities. We are committed to promoting the protection of personal information.

1. Definition of Personal Information

“Personal Information” refers to information as defined under the Act on the Protection of Personal Information of Japan (Act No. 57 of 2003, hereinafter referred to as the “Personal Information Protection Act”). This includes names, dates of birth, and other information that can identify a specific individual (including information that can be easily cross-referenced with other data to identify an individual).

2. Purpose of Use of Personal Information

The Company collects and uses personal information only to the extent necessary for the following purposes. If we obtain your separate consent, we may also use it within the scope of that consent.

  • Receiving and processing orders, delivering ordered products, billing for product fees, and related operations
  • Membership registration for this website and subsequent membership management
  • Providing information such as new product announcements
  • Responding to inquiries and consultations, and for confirmation, recording, and management within the Company
  • Website maintenance, important notices, and other necessary communications
  • Improving the services of this website and ensuring proper operation and management
  • Preventing and responding to fraudulent or unauthorized activities

3. Management of Personal Information

The Company strictly manages personal information and implements security measures to prevent and correct risks such as unauthorized access, loss, destruction, falsification, or leakage.

4. Provision of Personal Information to Third Parties

The Company does not provide personal information to third parties except in the following cases:

  1. When consent is obtained from the individual
  2. When required by law
  3. When it is necessary to protect human life, body, or property and it is difficult to obtain consent
  4. When it is particularly necessary for the improvement of public health or the sound development of children and it is difficult to obtain consent
  5. When cooperation is required with a national or local government agency in carrying out legally prescribed duties, and obtaining consent may interfere with the execution of such duties

5. Outsourcing the Handling of Personal Information

The Company may outsource the handling of personal information in whole or in part to the extent necessary for business execution, such as providing products or services. In such cases, the Company will carefully evaluate the suitability of the contractor, impose confidentiality obligations, and provide necessary and appropriate supervision.

6. Requests for Disclosure, Correction, or Deletion of Personal Information

  1. Requests for Disclosure, etc.
    Individuals who have provided personal information to the Company may request the following regarding their personal information held by the Company:
    1. Notification of the purpose of use
    2. Disclosure
    3. Correction, addition, or deletion
    4. Suspension of use or erasure (collectively referred to as “Disclosure, etc.”)
  2. Procedures for Requests
    Requests can be made in writing by mail. For details, please contact the [Personal Information Inquiry Desk] below.
  3. Important Notes
    • We will respond to requests without delay; however, depending on the content, processing may take time.
    • In some cases, we may not be able to comply with a request. In such cases, we will notify you of the reason.
    • Documents submitted for requests will only be used within the scope necessary to respond. Please note that we cannot return submitted documents.
    • If personal information is deleted or erased, the application form and our response record will be appropriately retained for a certain period (identification documents will be destroyed immediately after confirmation).
    • Depending on the outcome of a suspension or erasure request, certain services provided by the Company may become unavailable.

7. Security

Communication between your web browser and our server is encrypted by SSL (Secure Sockets Layer). Information entered in the shopping cart or forms will be transmitted securely.

8. Changes to the Privacy Policy

The Company may revise this Privacy Policy from time to time, unless otherwise required by law.

9. Name, Address, and Personal Information Protection Manager of the Handling Entity

Company Name: Car Plus Co., Ltd.
Address: NLC Central Building, Room 902, 4-3-21 Nishinakajima, Yodogawa-ku, Osaka-shi, Osaka 532-0011, Japan
Personal Information Protection Manager: Yusuke Sena

10. Contact for Inquiries Regarding Personal Information

For inquiries regarding this Privacy Policy, complaints, consultations, or requests for Disclosure, etc., please contact the following:

[Personal Information Inquiry Desk]
Car Plus Co., Ltd.
Attn: Personal Information Protection Manager
Tel: +81-6-6770-9925
Business Hours: Weekdays 10:00 – 17:00 (Japan Standard Time)